Privacy Policy

Flag Balls ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

Information You Provide

When you place an order, contact us, or otherwise interact with our website, we may collect information such as:

• Name.
• Email address.
• Shipping address.
• Billing address.
• Phone number, if provided.
• Order information.
• Communications you send to us.

Payment Information

Payments are processed securely through Stripe. We do not store or have access to your complete credit card information.

For information about how Stripe handles your data, please review Stripe's privacy policy.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device information.
• Pages visited.
• Time spent on pages.
• Referring website or source.
• General usage and analytics data.

How We Use Information

We use collected information to:

• Process and fulfill orders.
• Provide customer support.
• Communicate regarding purchases and shipping.
• Improve our website and products.
• Monitor website performance and usage.
• Prevent fraud and unauthorized transactions.
• Comply with legal obligations.

We do not sell your personal information.

Analytics

We may use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information about your device, browser, approximate location, and interactions with our website through cookies and similar technologies.

You can learn more about how Google collects and processes data by visiting Google's privacy resources.

You may also disable cookies through your browser settings.

Cookies

Our website may use cookies and similar technologies to:

• Enable website functionality.
• Remember user preferences.
• Support checkout processes.
• Measure website traffic and performance.
• Improve user experience.

Most web browsers allow you to control or disable cookies through browser settings.

Hosting and Infrastructure

Our website is hosted using Vercel. Information transmitted through our website may be processed and stored on infrastructure operated by Vercel and its service providers.

For more information, please review Vercel's privacy policy.

Sharing Information

We may share information with trusted service providers who help us operate our business, including:

• Stripe, for payment processing.
• Vercel, for website hosting and infrastructure.
• Shipping and fulfillment providers.
• Analytics providers such as Google Analytics.

We only share information necessary for these providers to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders.
• Provide customer support.
• Maintain business and tax records.
• Comply with legal obligations.
• Resolve disputes.

Data Security

We use commercially reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can remove it.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• Accessing information we hold about you.
• Requesting corrections.
• Requesting deletion of personal information.
• Opting out of marketing communications.

To exercise any applicable rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Flag Balls
Email: support@flagballs.com
Website: www.flagballs.com